CAR BATTERY SERVICE REVIEWS
Based on 57 Reviews
Fast service and price. The technician Adrien was courteous and professional. I will call Batteries 911 for future auto needs.
Carlos was more than punctual he arrived early than expected! He completed the job in record time (10 minutes) was courteous and professional I would...
Carlos Oregon came to assist me with my battery issues and I am very pleased with the customer service he provided. My car was up and running in no time...
This was a great experience and there best price on a battery to boot. Adrian was knowledgeable, personable, and very respectful. I was 100% satisfied....
Carlos Ortegon did an amazing job. Changed the battery on my Audi in less than 10 min. Very quick and knowledgeable.
Excellent service. Highly recommend this company
Great job! And they quickly came to me and installed in he rain with no complaints!!! Happy customer!!!
My technician was amazing! This company are live saviors. They came to my door step at night on a Sunday and performed the service in less than 30 minutes....
Excellent service and convenience for busy, working people! They replaced my unreliable battery on a Sunday evening for a much cheaper price than the dealer...
I was so grateful. The wait wasnt long and he fixed my battery super fast. Thank you. The dispatcher and the guy was very helpful
Melvin was spectacular and replaced my battery within 30 minutes. He was great!!!
Great service. They were on time and very reasonably priced.
Excellent work. Friendly, good communicator. Even pointed out I was low on coolant. will recommend Betteries911.
My battery was dead as can be after not disconnecting it and being away for 5 months. Jump starting didn't work. Thankfully, I came across Batteries 911,...
Awesome service! Saved $ Abe time. Respectful and professional. Was going to the dealership to get my battery changed higher price and a wait time of...
Amazing service! Super quick and cheaper than the dealership
Carlos was timely, knowledgable, friendly and professional. Replacement of the battery required approximately 25 minutes and it was not an easy job...
Anibal was awesome! He showed up in a timely manner and correctly assessed my issue. I'll be using this service again if I have any other problems. Thank...
I was stranded all morning and then found this company. Within an hour and a half I had a new battery and went about my day. The tech was very nice too.
Great service. Richard could not have been better. Im passing this on to my girls in case they need service Thanks Richar
Awesome service and great price!
Very quickly to arrive and to complete the exchange of the batrery. Thank you.. very frendly and professional.
Fast, super professional, crazy NOT to get battery service this way. B911 uses the business model of the future 🙂
The technician Adrian arrived when promised. He was very knowledgeable and replaced the battery in a timely and efficient manner. Adrian was courteous and...
Melvin was great! Arrived within an hour and was able to check the battery, install in, and run post checks all in less than 30 minutes. Awesome service!
Fast and convienient! My battery died and I had originally called AAA. They didn't have my battery on hand. Called Batteries 911 and within two hours I was...
Very fast, nice, polite and professional. Best choice. 100% satisfied.
Fast delivery. Great and professional service. Price? Less than you can think. Thank you guys.
Loved it. They showed up right on time and did a great job. 5 stars
Prompt service and great attitude. Price was more than fair and less than my other sources and the 5 year warranty? WOW! What a deal. I read the reviews...
I wanted a new battery, no fuss no muss... Batteries 911 brought me MY new battery with a predetermined total, installed it made sure it worked, did some...
Couldn't ask for a better service all around! Decent prices, home delivery, free installation and the technician who installed my battery (Carlos) was...
Great service, Carlos Ortegon is a Good technician, and really quick
Excellent service, I didn't have to wait so long and I was able to start driving again like 5 min once Carlos showed up!!!! Super super recommendable! The...
Omg what a amazing service they were quick and great price . They save me my battery died on me and less than 20 mins I was up and running I could ask for...
AAA battery service came to the 5th floor of the parking lot with 7' clearance and were unable to diagnose anything except that my car drained their mobile...
Great and profesional service. In 10 minutes I have my car running. They check the alternator to verify that everything is working before go. Really...
Quick, job done as expected. Overall check on alternator and battery. Will use them again when needed.
Great service and super quick! Carlos arrived in less than 30 minutes and quickly had me back up and running. Will use again for sure.
Fast service.great customer servicethey did an awesome job!Carlos my technician was very professional.
Showed up in 30 minutes. Better than going to the dealer. Everyone was great.
The best experience ever. Technician was experienced and friendly. Would definitely recommend to others.
Came to my workplace so I didn't have to wait anywhere. Came at the time they promised, great customer service, technician, service and I thought the...
Quick and professional, thank you very much!
Great answer to dealing with the frustration of a dead battery. I called on a Saturday night and got the info I needed, did some more research and decided...
This is a wonderful and fantastic service! I am so glad I found it online. Professional and courteous and the tech was very friendly and quick to do the...
Very good quick and very professional I would definitely use there service again if needed
This was the best service ever, very professional and quick response! Carlos and George great guys!!! Five stars service with complementary windshiel wash...
Carlos was extremly professional, knowledgeable and honest. He followed testing procedures on both old and new batteries and altenator. He honestly...
The service I received was exceptional! Carlos Ortegon was sent over to my apartment building to replace the battery in my girlfriend's car; he was helpful...
Responsive, prompt, and got out to replace the battery on my Prius very quickly. The technician, Carlos, was personable, professional, and worked quickly. I...
Excellent and quick service would recommend them to any and everyone. Also price was affordable
Thank you.Excellent services.this is totally new for me.I will strongly recomended this services.
Extraordinary service in all aspects. Thank you!!!!
Fantastic service! Fast, efficient, and professional. Really nice too.
Anibal morral was my technician he was in constant contact on arrival time. Incredibly professional, the entire process took 10 minutes. Would recommend the...
I cannot say enough good things about my experience. I called at 1:48 pm and Anibal was in my apartment complex in Pompano Beach, parked next to my car by...
All I can say is WOW!!! My car would not start in the morning, so I found Batteries 911 and decided to give them a call. I was told it would cost $80 for...
Carlos Ortegon, my technician, and Paola in dispatch were incredibly helpful, even with my building management company being horrible to deal with! Highly...
Carlos arrived 15 minutes early, and was very efficient. He checked the battery, alternator, and the starter. The whole thing only took about 20 minutes...
Consummate professional. Great service and personality. Got the job done right in no time flat.
carlos was wonderful!!!!!! he came on time even in the rain. he was polite, kind, and did a fast and great job. i am so happy i found batteries 911. i have...
Great services from Anibal Morral. Showed up on time. Polite and Professional. Quick and Quality technician. Highly recommend.
It doesn't get any easier! Anibal was awesome - so professional, courteous, and fast! I highly recommend calling Batteries 911...and ask for Anibal!
Excellent service .Quick and Proffesional
Very professional. Right on time. Honest technician. Trustable.
Great experience with Melvin, who got here super fast and changed my dead battery in less than 15 min. I called these guys after my shift at the hospital...
This place saved me! On Tuesday I was moving out to a new place and since that wasn't enough commotion for one day, of course my car battery decided to...
BEST SERVICE! I didn't have to leave my house to get a battery. Deal with lines. Or pay for services I don't need, and didn't need to wait in boring service...
The service was amazing, I did my research with several companies but this company had the greatest deal so I decided to change my battery with them. The...
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I found them online as I had a dead battery on a Friday 13th morning (worst time to have this!). I called Friday evening and the telephone operative was very helpful, calm and gave me a good estimate and an appointment for the next morning. The technician (Carlos) arrived on time (in Miami that's rare lol), called me to inform me of his arrival as promised, and got straight to work. Before he pulled the old battery out Carlos digitally checked the battery and yup, it had a bad cell. So, out it came and in went a new one. Carlos also checked the altinator and verified the new battery was charging before he left. It took just 15minutes!!!! Awesome service. I would highly reccomend this company!read more
Samantha De Gannes
Service is superb. They were great in calling me when they were on their way or running late due to traffic. They also send you a text message notification when they are 5 minutes away.The guy who came to install the new battery in my car was very nice and professional. This business made things super quick and easy for me.read more
All we can say is WOW! Such a necessary and absolutely PERFECT service! We called and in less than one hour, the technician Carlos Ortegon drove up, checked the ENTIRE electrical system, verified the poor state of our failing battery, popped in and installed a new one, re-verified that all electrical systems were working properly and was even able to make sure that what we were being charged was precisely the cost we were given over the phone before contracting the Batteries 911 service.On ALL LEVELS, TOP OF THE LINE SERVICE, friendly, dependable, I can't say enough good things about this company! Thank you and God Bless you again Carlos!read more
Great prices and great service. Don't hesitate to contact them. I'm a repeat customer due to having several cars in the household and would not hesitate to contact them again.
Had gotten a quote from dealer to replace battery but it died before I got it there. Called around to all the Auto Parts stores to get prices. Really didnt want to have to deal with taking battery out and installing new one. Found Batteries911 . Googled it and filled out the short form to let them know what I needed. Got a call back within 5 minutes. Price was less than Everything I had checked. She said within 45 minutes the tech would be in my driveway. In 30 minutes Anibal Morral called and said he was outside. Old battery out,new one in, alrernator checked . All I had to do was start it up! Anibal was fast, efficient, professional, polite and The price was less than anywhere I had checked and I didnt need to do anything except watch him in amazement ! If you need a battery, dont waste your time anywhere else, this Company is AMAZING ! Thank youread more
BEST SERVICE EVER! My car didn't start, I didn't have to leave the house, just request a quote online, 30-40 mins later I had a new battery for WAAAYYY LESS than if I picked one up myself or wasted time at a dealership/service center. Great customer service as well!!read more
Devon J Start
What a great idea. the price point was perfect, they were at my place and fixing the car in less than 30 minutes. the guy who came was super nice and professional, the lady on the phone was nice and attentive and both seemed to enjoy what they are doing. if you need a battery in a hurry they will save the day!read more
Excelente service carlos save my vacations 👍🏼👍🏼👍🏼
Please do yourself a favor and don’t think twice about using their service. My car is a BMW X3 2007, I changed the battery 5 years ago in a BMW dealer just to make sure that the battery was original, bla bla bla… I called them again last week because the battery died, and they told me that they had to reset the computer and that would’ve cost me $120 extra. I went to BMW forums and found out that, indeed you need to tell the computer that the battery is new. I was ready to pull the trigger but I decided to call Batteries 911 since a friend recommend their services. I spoke to them and they knew exactly what needed to be done. They delivered the battery to my condo, installed within 15 minutes AND reset the computer.Customer service, knowledge and patience (getting into my condo was not easy). This is a five star company, highly recommended… did I also mention the battery has a five year warranty?read more
What a great service! Thought I would have to get someone to jump my dead battery and hope it didn't die while I went to buy a new one. Called batteries911 and they were at my house an hour later with a new battery. I was on the road 5 minutes later. Thanks.read more
The best and efficient ����� Anibal its was very professional !
Great service!! Super nice people, the technician got here within an hour and checked everything, gave me a complete report on my battery. Turns out everything was working fine so there was no need to change my battery. I paid a fee of $25 and that was it!! Very cheap for such an excellent and efficient service, the best!! Would call them always and recommend to everyone!!read more
Fantastic service!! Can't say enough great things about this company and the people who work here. Their service is top notch, in every way! Thank you so much, yet again, for a fantastic service!read more
Used them for the first time for a dead battery. Tech was at my house in 1 hr. Tested battery and alternator, then installed new battery all with no charge. Paid only the regular price for the battery with 5 yr warranty. Will highly recommend them. A. Petti, M.D.read more
Andra Pobat Weber
Saved the day! Less expensive than anyone else and they came to me! Did exactly as said in the quick time frame quoted. Very happy!!!
Allison Nemeth Polikoff
Great job! On time, friendly, would highly recommend! Very convenient, came to my home!
If you ever need a battery this is the company to call Carlos was excellent
I have a Chevy Impala I haven't driven for months and they came out in 45mins change and diagnosed everything. Great choice and I will recommend them to anyone.
Juan B Echeverri
wow a company with awesome service at a great price! very hard to find these days. Carlos was here in less than an hour after i called. he tested the battery, alternator and starter and told me it was the battery. I know for sure being a women some jerk in a shop would have told me otherwise. I was prepared to have my car towed to a local shop and getting rip off! he changed the battery tested it, disposed of the old battery in less than 10 mins for a flat fee of $118.00. I HIGHLY RECOMMEND BATTERIES911 to anyone living in the tri county area of south FLORIDA! THANK YOU SO MUCH. I will never look at buying a new battery the same again!!read more
Thank you batteries 911! Your tech and the service provided were exceptional. I appreciate the attention to detail and professionalism your tech showed. I definitely recommend this company to everyone, and of course I will use them again in the future. Keep up the good work. Satisfied customerread more
What a wonderful experience! If you need a car battery this is the way to go!
Thanks for coming out so fast and getting us set up with a new battery. Great service.
Lisa Nesbitt Bell
Thank you so much batteries911 !! your service & professionalism were outstanding-your technician came to my rescue on yesterday after being quoted ridiculous prices from the dealer & Sears for a battery I will recommend your services to allread more
Thank you Batteries 911 and Carlos Ortegon for your quick ,professional, and affordable service... I'll be telling everyone that I know... If you're ever stuck with a dead battery call BATTERIES911!!!They will replace it fast!!!read more
This place is great they come to you with quick service. Carlos came to the house, was on time, and installed the battery in like 10 minutes. I will now use these guys always. Thanksread more
Great service! Carlos was very professional and fast .
Kathy Faircloth Griffin
Carlos just relaced my battey! He also did a performance check on my alternator, etc. to makmake sure it was just the battery. I was ready to go back in the road w/in aa hour of my call! If I ever need a new batter again, I will definitely call batteries 911. I highly recommend!read more
Great Service and thank you Carlos for a professional job!
Best service ever! Within an hour and a half of calling, the technician came and changed my battery. The price is more than reasonable for the convenience of not dealing with a tow or repair shop. Everyone should know about this!read more
My battery was dead when I woke up yesterday. I got out my cables and tried to jump start it. It didn't start and I was trying to figure out what to do. I was about to call and have my car towed to a repair shop. I decided to shop and see what batteries cost and I saw the Google ad for batteries plus. I went to their website. You put in your make and model and it tells you the cost of the batteries. They got to me in a hour and 15 minutes. They cleaned up the entire battery connection.(there was acid leaking) they installed the new battery, removed the old battery and tested the battery and alternator. Awesome job. It was $99 + removal fee and taxes. It came out to $118. Pep boys wanted $115 for the battery before installation. What a great service.read more
12:19 09 Aug 17
Never heard of them before google, in dire need of help so l took a chance. This business is nothing short of amazing! It's hard today in this non-caring world that company's deliver what they advertise, not the case here. Went online and my phone rang in15 seconds, mind you this is at 6:15am. By 7:20am my battery was installed by the very capable hands of Anibal Morral who fast and efficient. This is not a fake review but a really satisfied customer. Do not hesitate to call them.read more
19:47 03 Aug 17
Called within 30 min done! Anibal Morral was pleasant handsome so nice. Will be referring all my friends to batteries 911!!!! Forgot to mention Jorge the dispatcher was a GREAT customer service rep...read more
14:14 21 Jul 17
Best service ever! My technician Carlos came quickly and provided excellent service. I would recommend Batteries 911 to anyone!
18:51 16 Jul 17
Halleluyah! Amazing Service! It's Sunday afternoon and our battery died yesterday just before Shabbat. Carlos just left and our car is back up and running. Overall it was an extremely satisfying experience. Highly Recommend - Arlana and Jeff, Oakland Park, FLread more
23:48 28 Jun 17
Very convenient and they stand behind their batteries. I had my battery for a year and a half and when I had an issue with it they replaced it free of charge. Aníbal was very courteous, fast and proffesional. Would recommend to anyone needing a new battery.read more
14:49 16 Nov 16
Had a problem with the first battery installed. They came to me and installed a new one -- after testing the old one -- and was done in less than 30 minutes!
02:34 20 Sep 16
My 2012 Volvo S60 battery completely died and my car wouldn't start. I have a 2 year old and a newborn. This service was exactly what I needed. Otherwise, what was I going to do? Well.....at least there was no other easy route. The service was so quick. Maybe 10 minutes tops. Carlos was my technician. He was THE BEST. So nice, so efficient and an all around genuine person. Overall, I give this place 5 stars. I would recommend this place to anyone. Oh and I live on the beach (south beach) 29th and Collins. So fyi, they do service that area. Thanks again!!!read more
19:28 15 Sep 16
Our Volvo SUV had been acting up for a couple of weeks to the point where it even rejected the ignition key fob to start the car. We contacted our usual dealership as it never occurred to us that it could be the battery. We had to have it towed, obviously only to be told by the service advisor that it was the battery! They wanted $250 to replace it! I just couldn't fathom paying that, even for a Volvo! So I did some research and found Batteries 911. The battery was so dead, it wouldn't even take a jump start to be able to drive it home. I scheduled an appointment for 8pm to meet @ the dealership that closed by 9pm. I was told the technician would contact me 20 mins prior to arrival to confirm and it was already 8:30 and no call. I contacted the office and spoke to a very apologetic attendant that offered to call the tech and get an ETA. At 8:40, I received a call from the tech who was in North Miami who said he had been delayed at other calls but was on his way. Mind you, I was in Weston and only had a 20 minute window to access my car at this dealership. I knew there wasn't any way he was going to make it! Well, I can attest to the fact that Carlos, the technician, didn't make it in 20 minutes...he made it in 18! He did his magic and we were out the gates of the dealership by 9:02! I couldn't believe it! This guy was amazing! But wait, it get's better....Jorge, from the main office called to sincerely apologize for the delay and the mix up and offered me a 25% discount for the inconvenience! Now THAT'S customer service! They will have me and my family & friends as die hard advocates and customers! I more than highly recommend. You just don't get that kind of service anywhere today...It's refreshing! Thank you Batteries 911, especially Carlos & Jorge!read more
21:56 13 Aug 16
Amazing service. I couldn't get to a parts store because I was totally dead in the water. The company responded within 10 minutes of me sending a web inquiry. Their site says they'll get to you in 60 minutes but the gentleman who called me quoted 2+ hours. No biggie, I wasn't going anywhere. They showed up right at 5:30 as promised and the technician was done with me in less than 20 minutes. He was polite and friendly, he also gave me a print-out from their battery tester for my records after he made sure the new battery was working for my car and the alternator was ok. All in after disposal fees and taxes I paid $135. Not bad for not having to lift a finger, in my opinion.read more
TheLadyRides A Harley
01:25 07 Aug 16
Great service! Just submit your request online, or call them. A professional installer shows up and takes care of everything. I highly recommend this service.